For large clinics

Software that grows with your clinic, because we build what you need.

Large clinics run in their own way: several locations, many practitioners, their own reports and their own processes. When OutSmart does not do something your clinic needs, we can build it for you, inside the software your team already uses.

A custom Clinic Insights dashboard: headline numbers, patients by condition and outcome, where patients stop, practitioner retention and products by condition
An example of a custom clinic dashboard. The figures in this screenshot are not based on real data.
Custom development

How custom work happens

Four steps, and you are part of every one of them.

  1. 1

    Tell us what you need

    Describe what your clinic needs that the software does not do yet: a report, a workflow, a form, a connection to another system. You talk to the people who will build it.

  2. 2

    We plan it with you

    We work out exactly what will be built, how it fits the way your team works, and when you will have it, and we agree all of that with you before anything starts.

  3. 3

    We build it inside OutSmart

    It becomes part of the software your team already uses, with the same screens, permissions and patient records. No separate tool, no extra login.

  4. 4

    We keep it working

    Custom work is maintained with the rest of OutSmart, so it carries on working as the software is updated.

The kind of thing clinics ask us to build

Every clinic is different, so these are examples rather than a menu. If your clinic needs it, we can talk about building it.

A dashboard for the clinic owner

Visits, new patients, retention by practitioner and outcomes by condition, across every location, on one screen that updates itself.

Practitioner pay reports

Revenue and visit counts per practitioner, split the way your clinic pays people, ready for payroll at the end of each period.

A chart section for your own treatments

Structured fields for a treatment your clinic offers that the standard sections do not cover, so it can be charted, graphed and reported on.

Exports to your other systems

Invoices, payments or visit data sent to your accounting software or another system, in the format it expects.

Your own intake and consent process

The right forms sent automatically for each service, with the answers landing in the chart where your practitioners expect them.

Review and sign-off steps

Notes from associates or students checked and signed off by a senior practitioner before they are final.

Many locations, many practitioners

One system across every location.

Every location keeps its own calendar, rooms, hours and time zone, while your whole team works in one system with one place to report from.

  • Practitioners and rooms from every location in one calendar
  • Each location with its own hours, rooms and time zone
  • Staff who work at several locations see them all in one place
  • Reports for one location or the whole clinic
See how scheduling works
A day in the calendar with three rooms and the practitioner in columns, appointments coloured by type

Control over who sees what

Roles and permissions

Decide what each role can see and do, from the front desk to the clinic director.

Sign-in protection

Multi-factor authentication for staff accounts, and an audit trail behind the sensitive parts.

A direct line to the people who build it

When something needs to change, you talk to the team that builds OutSmart, not a reseller or a call centre.

See how OutSmart would work in your clinic.

Book a demo and we will walk you through the parts that matter most to you.