If you’ve got questions, we’ve got answers.

Our knowledge base is a great place to start.

Freqently Asked Questions

Why should I choose OutSmart EMR over other EMRs?

At OutSmart, our goal is to develop the best and most intelligently developed EMR on the market. We are always improving, and always developing. We talk to our clients, we know what they want, and we work hard to deliver. We also store all medical information in the same country it originated from. This means that ALL Canadian medical data is stored on Canadian soil, and all US medical data is stored on US soil. We have a dedicated team of programmers and designers who have a wealth of experience. We’re good at what we do, we’re passionate about this industry, and you’ll feel it the minute you start talking with us.

Is OutSmart tailored to my specific profession?

Yes! OutSmart provides highly customizable solutions and templates for Naturopathic Doctors, Medical Doctors, Social Workers & Counsellors,  Psychologists,  Chiropractors, Osteopaths, Massage Therapists, Nutritionists, Physiotherapists, Homeopaths, and more  Don’t see your profession? No problem. We have a team of templating experts who can customize a charting experience to suit your own unique practice. Call us today to learn more: 1-888-507-0826.

Is OutSmart Secure?

We take the security of our data very seriously. We use secure SSL connections for all data transfers, and our servers are in secure physical locations under constant monitoring in Canada and the US.

Can you import my data from my previous EMR?

Yes, absolutely. So long as the data you give us is in a digital and structured format, we can import it. This means we love Excel files, CSV files, and database files. Depending on your subscription plan, there may be a cost associated with imports.

Do I need an internet connection to access OutSmart?

Yes, you do. OutSmart is a cloud-based EMR, which means that you need an internet connection to use the service. OutSmart has been designed to be fast and efficient at data storage and retrieval. Our entire system can run from your cellphone’s internet connection if needed.

Can I share my patient charts with other practitioners?

Yes, most definitely, but it doesn’t stop there. You can securely share custom templates, files, handouts and diagrams between practitioners, and even if you are at different clinics! But don’t worry, patient files are never automatically shared. You retain full control over exactly what you share, and with whom.

Is OutSmart the least expensive EMR out there?

We might not be the least expensive, but we can guarantee that we’re one of the most powerful platforms available. OutSmart is the culmination of over 7 years of planning and programming to create a solid foundation and build the best EMR and clinic management tool available. Are we worth it? You bet.

Is there a contract? are we locked in to using the software?

Nope, we like freedom. There are no billing contracts. OutSmart EMR is a monthly service, and you can cancel at any time. Exports of data are provided in CSV format.

Didn’t find the answer you were looking for?

Call us at 1-888-507-0826, or e-mail us at info@outsmartemr.com
Our support hours are Mon-Fri, 8:00am to 8:00pm Eastern Time.
You can also visit the knowledgebase for more comprehensive information.

Unlimited Free Training

We are dedicated to your OutSmart success.

Our OutSmart EMR Success team will provide you tailored training sessions as often as needed.  Book anytime using our convenient online booking system.